Accessibility

We want everyone to feel welcome at the Epstein Theatre, and we are committed to making every visit as comfortable, inclusive, and enjoyable as possible.

If you have any specific access requirements, we strongly encourage you to get in touch with us ahead of your visit so we can make the right arrangements for you. Every visitor’s needs are different, and we’ll always do our best to provide support that’s thoughtful, practical, and tailored to you.

This might include assistance with step-free or seating access, help with arrival and navigation through the building, or advice on the most suitable areas of the theatre for your visit. We can also arrange a pre-visit look around the venue if that would help you feel more familiar and confident on the day of your event.

If you simply have questions about seating, facilities, parking, or what to expect when you arrive we’re more than happy to talk things through and make planning your visit as straightforward as possible.

The easiest way to contact us is at boxoffice@epsteintheatre.com, and we’ll always aim to respond promptly and helpfully so you can enjoy your time with us in the heart of Liverpool with confidence and ease.

VENUE ACCESS

The Epstein Theatre is located within Hanover House. The theatre spaces including the bar, foyer, box office, stalls, and circle are positioned across multiple levels.

The main entrance is accessed via a spiral staircase, which leads directly up to the foyer and main public areas.

For visitors who require lift access, a member of our team will be available at the front entrance to assist you before and after the performance. The lift provides access to the foyer, stalls, and bar areas. Please note that the lift does not extend to the circle, which is located a further two flights of stairs above foyer level. All lift users must be accompanied by a member of the Epstein team for safety and support.

Inside the auditorium, ramped access is available to dedicated wheelchair spaces located at the rear of the Left Stalls.

THE EPSTEIN THEATRE SEATING PLAN

(Seating plan information available on request or via our website.)

 

ADDITIONAL ACCESS INFORMATION

The stage can be accessed via stairs or by lift to stage right. However, there is currently no lift access to the circle seating or the green room (backstage area).

If you are unsure about any aspect of access or would like to discuss your visit in more detail, please get in touch. We are always happy to talk through options and make sure your experience at the Epstein Theatre is as comfortable, safe, and enjoyable as possible.